Legal Access Depends On Local Law
Our Legal position starts with the place where you access the account. Eligibility depends on local law, and you must provide accurate account details when we request them for access or payment checks. We keep payment records tied to the method shown in your cashier, including
-
1
DANA, OVO, GoPay, QRIS, bank transfer and virtual account references. A request involving access, identity details or transaction history should come through our support route so we can match it to the correct account. We may pause a request when information is incomplete or inconsistent. The
-
2
legal wording shown on the account takes priority for your specific transaction, and we can ask you to read an updated notice before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.